IGNOU MTTM -14 SOLVED ASSIGNMENT 2021-22

 

MTTM-14: TOURIST TRANSPORT MANAGEMENT SOLVED ASSIGNMENT 2021-22

Course Code: MTTM 14/MTM-14                     Programme: MTTM/MTM

Total Marks: 100                    Assignment Code: MTTM 14/MTM-14/TMA/2021

 

Note: This TMA consists of ten questions, out of which you have to attempt any five. The question carries 20 marks each and should be answered in about 500 words. Send your TMA to the Coordinator of your Study Centre.

 

1. Describe the various components of Road Tourist Transport System. Which one of them can play a significant role in the promotion of tourism activities?

2. Discuss the market segmentation approaches applicable in the Tourist Transport Operations (Road) with the help of relevant examples.

3. Discuss the Central Motor Vehicles Rules, 1989 with special reference to Tourist Permits.

4. What do you understand by Customer Care? What are the various steps of customer complain handling in a Tourist transport business?  

5. Write short notes on the following:

i. Infrastructure in tourist transport business

ii. Sales strategy formulation in tourist transport

iii. Maintenance facilities

iv. Car Rental Services

6. Explain the concept of Costing in tourist transport business. Discuss the various forms and types of costing.  

7. Discuss the role of Indian Tourist Transport Association (ITTA) in promoting the cause of tourist transporters in India  

8. Discuss the managerial functions in a Transport Business. Also list the qualities that make a successful Tourist Transport Manager.

9. Discuss the Role of Private Sector in the management of Tourist Transport System. 20 10. Write short notes on any two of the following:

i). Recruitment of Coach Drivers

ii). Demand assessment in Tourist Transport

iii).Leakages in Tourist Transport Business

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