IGNOU MTTM 3 SOLVED ASSIGNMENT 2021-22
MTTM-3:
MANAGING PERSONNEL IN TOURISM SOLVED ASSIGNMENT 2021-22
Course Code: MTTM 3/MTM
3 Total
Marks: 100
Programme: MTTM/MTM Assignment Code: MTTM 3/MTM 3/TMA/2021
Note: This TMA consists of ten questions, out of which you have to
attempt any five. The question
carries 20 marks each and should be
answered in about 500 words. Send
your TMA to the Coordinator of your Study Centre.
1. What do you understand by Counseling? Explain the need for
Employee Counseling in an organization. 20
2. Define the concept of ‘Discipline’. Differentiate between Layoff and Retrenchment. 20
3. What is motivation? Explain in detail the theories of
motivation. 20
4. What do you understand by grievance? How do they impact an
organization? How would you handle employee grievances? 20
5. What is career planning? Explain its importance. 20
6. What do you understand by Personnel Management? Discuss in
detail the need and functions of Personnel Management. 20
7. Discuss the position of women in Tourism. Explain the code
of conduct prescribed by National Council of Women. 20
8. Explain the importance of proper Induction. Design an
induction programme for a ‘Hotel Receptionist’ and a ‘Tour Escort’. 20
9. What is Performance Appraisal? Describe its need and
methods. 20
10. What do you understand by transfers? State the need for
Transfer Policy. 20
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